Privacy Policy – Little Owls Play Café

Effective Date: 02/09/26

Little Owls Play Café (“we,” “our,” or “us”) values the privacy of our guests and is committed to protecting the personal information of families who visit our website, register for classes, book parties, purchase memberships, or attend events at our facility. When you interact with us online or in person, we may collect personal information including your name, email address, phone number, billing address, payment details (processed securely through third-party providers), child’s name and age for registration purposes, waiver information, and any other details you voluntarily provide. This information is used to process bookings, manage memberships, communicate important updates, improve guest experience, administer events and promotions, and ensure the safety and smooth operation of our facility.

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When you visit our website, we may automatically collect certain information such as your IP address, browser type, device information, and browsing activity through cookies and tracking technologies, including tools provided by Meta Platforms, Inc. for advertising and analytics purposes. These tools help us understand how visitors use our site and allow us to improve our services and marketing efforts. You may adjust your browser settings to disable cookies; however, some features of the website may not function properly.

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Little Owls Play Café serves families with young children, and we take children’s privacy seriously. We do not knowingly collect personal information directly from children under the age of 18 without parental consent. All registrations, waivers, and bookings must be completed by a parent or legal guardian. Any information collected about minors is used solely for safety, registration, class placement, and event coordination purposes.

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We may take photographs or videos during play sessions, classes, and events for marketing and social media purposes. Participation in photography is always optional, and families may opt out at any time by notifying us in writing. We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist in payment processing, booking systems, email communications, or operational services, and only to the extent necessary to provide those services.

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We implement reasonable administrative, technical, and physical safeguards to protect your personal information; however, no method of transmission over the internet or electronic storage is completely secure. By using our website or services, you acknowledge and accept this risk. You may request access to, correction of, or deletion of your personal information at any time by contacting us at [Insert Email Address].

Little Owls Play Café reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. If you have questions regarding this policy, please contact Little Owls Play Café, Hartland, Michigan, at littleowlsplaycafe@gmail.com

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SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Little Owls Play Cafe LLC. This includes SMS messages for conversations (between employees), conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://www.littleowlsplaycafe.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

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